During light turbulence, how should cabin crew respond?

During light turbulence, cabin crew should prioritize passenger safety while also striving to maintain a level of service. Continuing service while avoiding hot beverages is crucial because they can pose a greater risk during turbulence due to the potential for spills and burns. By relieving hot beverages from the service, cabin crew minimize the danger to passengers, especially since turbulence can make it difficult for both crew and passengers to maintain stability.

Maintaining service with non-hot beverages, such as soft drinks or water, allows crew members to ensure that passengers remain hydrated and comfortable. It is about striking the right balance: being mindful of safety while not abruptly halting all forms of service, which can impact overall passenger experience.

This approach reflects a knowledgeable assessment of conditions in the cabin and aligns with training that emphasizes a measured response to varying levels of turbulence. Options that suggest stopping all service or only serving water do not provide the same level of care and consideration for passenger comfort, while also being overly cautious in scenarios where the turbulence is classified as light.